We are happy to accept donated bikes in any condition, from children’s bikes upwards. Ideally we would like whole bikes (not just frames or wheels), but don’t worry if a bike is in poor condition or a missing one or two parts, we’ll still make use of it.
There's no need to phone, just turn up during our opening hours. We have parking and can help to unload, but we are not in a position to be able to collect from your home address. If you don't have transport perhaps a friend or neighbour could help?
We can’t make use of any of the following, unfortunately: car racks, turbo trainers, clothing, old tyres, small parts, child seats, used helmets or other cycling-associated gear. Just bikes!
Donated bikes are refurbished by staff, trainees or volunteers, and then either used in our social projects or sold to cover our overheads. Bicycles that we can't use because they are seized or broken are stripped down for parts, which can then be used on other bikes. We always re-use as much as possible.
We forward some surplus bikes to Re-cycle, a charity in Essex that sends bikes to their partner organisations in a number of African countries. Used inner tubes are sent to Cycle of Good, who work with partners to turn them into wallets, purses and phone cases - which are for sale in our shop!